Hospitality Facilities
Be Our Guest
Guest loyalty is born from outstanding customer experiences. You can have peace of mind knowing that your amenities are well-maintained, operational and guaranteed to deliver an optimum experience to your visitors.
CapabilitiesGet In Touch
A singular point of control and accountability
End-to-end Facility Services
Platform
Intuitive, Scalable, & Transparent

Our proprietary platform, Encompass One, is the brains of our operation, connecting the physical and digital worlds to deliver unparalleled levels of visibility and operational control.

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Processes
Reliable, Professional & Diverse

From requests and work tickets, to fool-proof quality assurance and performance confirmations, we make it easy to get the work you want done, when and where you need it.

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People
Reliable, Professional & Diverse

Our network of highly-trained professionals are experts in three core service categories:  Janitorial & Custodial, Engineering & Maintenance, and Groundskeeping & Landscaping.

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Innovation
Inventive, Proactive & Future Focused

At our core is a culture of continuous improvement through innovation. Whether it is AI, chemical-free cleaning, or robotics, we are charting the future course of facilities services.

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When you choose Encompass you can expect a clear difference
15%

Reduction in customer costs

20%

Improvement in avg. service reliability

96%

Overall customer service rating

Your Future Facilities Partner
Consistent & reliable Facility services
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Our Capabilities
Hospitality Service Mix
Janitorial & Custodial
Window Washing
Disinfection
Floor Care
Carpet Care
Surveys & Inspections
Construction Cleaning
General Maintenance
HVAC & Mechanical
Plumbing and Electrical
Exterior Cleaning
Landscaping
Roofing
Gutters
The Value we Offer
Why Our Customers Love Us
We’ve built a national network of top facilities management professionals and empowered them with the best technology in the industry. With Encompass, you'll get peace of mind from your end-to-end facility services provider.
Nationally Scalable Service Platform
From coast to Coast
Consolidate your service into a single point of accountability or slowly grow with us over time. Our platform and partner network enable us to seamlessly scale to meet your needs.
Fool-Proof Quality Assurance
Technology-Enabled Services and Quality Assurance​
We've developed a fool-proof quality assurance process - for every work ticket issued we provide geo-location verification and photo confirmation of service completion so you don't have to be onsite to know the job was done right.
Digital Service Verification
Trust But Verify with Remote Service Verification
In a remote world getting visibility and information on the state of your sites typically requires an extra survey service provider. However, surveys from these providers are all too often incomplete, unreliable or inconsistent. That's why we include virtual inspections with all of our monthly service bundles as a value add. You'll get photo and video surveys of your sites as an extra when we perform a reoccurring service.
Bundled Value-Adds
Encompass One and Virtual Inspections Included
We include our Encompass One CMMS software and Virtual Inspections Service with every Encompass monthly service package as value adds. We do this because we are able to ensure service quality, consistency and scalability by bundling our solutions into holistic packages.
Proactive Planning & Service Recommendations
Two minds are better than one
Working with Encompass means you have someone to help you work towards your goals and KPIs. After establishing KPIs we'll proactively identify opportunities for improvement and optimization.
Building Spend Optimization
Bring down costs without cutting on quality
We use historical data to eliminate unneeded work and proactively flagging future problems that can be avoided with preventative maintenance. This approach to cost cutting ensures quality doesn't suffer by saving smarter.
CMMS API & Integrations
Replace, Integrate or Implement - the Choice is Yours
Encompass One can either integrate with or replace your existing CMMS platform.​ We have integrations for: Service Channel, FM Pilot​, Corrigo​, Fexa, Verisae​, Service Insight, Building Engines​, and Limble. We also offer fully custom API integrations for our Enterprise and IFM customers.​​
Measurable Success
Real-time KPIs & Service Data
No more wondering and manually double-checking that tasks have been completed. With real-time performance data you know exactly what's going on.
Quarterly Business Reviews
Performance Driven
We see ourselves as your true partner that's why we conduct QBRs to ensure we are hitting the mark and meeting, if not exceeding, your goals.
Dedicated Account Support Team
Call us anytime, we're here for you
Your dedicated account manager and support team will be people you know by name who are ready to answer your call. They'll be your proactive partner dedicated to achieving your KPIs.
Reliability & Peace of Mind
People You Can Count On
Encompass’s first-rate team of dedicated individuals are some of the industry’s most reliable and professional. Many facilities managers struggle to maintain a dependable workforce, dealing with workers who fail to report to work as scheduled or perform poorly. With us that will become a pain of the past.
Rapid & Responsive Service
No more waiting and wondering with Encompass
We pride ourselves on being incredibly fast and responsive in moments of urgency. Our national partner network ensures that you'll receive quick and reliable service completion whenever you need it. We'll also keep you updated throughout the full process thanks to Encompass One by providing updates and visibility into the field.
Fast & Measurable ROI
See the difference
With Encompass there is no waiting to see results. Onboarding takes as little as 15-30 days. While, our KPI dashboard and work ticket features let you track work progress in real-time.
Bespoke To Your Needs
Flexible, Nimble & Accommodating
Encompass understands that different companies have their own unique regulations and restrictions that impact their facilities operations and budgets. We have the ability to customize our services to align with your specific needs whether they are related to cleanliness, safety or cost.
Keep Customers Coming Back
Excellent Experiences For your Clients & Customers
Some of the most critical aspects of facilities operations are those which deliver a positive experience for the occupants. Making sure your customers’ have a clean and enjoyable environment keeps them happy and coming back.
High Hiring Standards
Trust & Security
Our strict hiring process includes through vetting and background checks. We know that you need to be able to be confident in the people who come into your space which is why we ensure that each and every person under the Encompass Banner is trustworthy.
Safety Obsessed
Safety First, Second & Last
The physical safety of the occupants and users is the top priority for most facilities. Whether it is routine maintenance like making sure the lights are working and walkways are clear, or personnel trained on identifying hazards or risks and fixing them before they cause losses, Encompass can help reduce risk and avoid injuries.
Nationally Certified MBE
NMSDC 2023 National Supplier of the Year
We are a nationally certified MBE that has been recognized as the National Supplier of the Year by NMSDC for our operational excellence, company growth, and community contributions.
Industry Sustainability Experts
The planet will thank you
With our eco-friendly products and facility concierge services, we can help meet your ESG goals. As industry experts in sustainability we are able to reduce your carbon footprint without increasing your costs.
Service Map
National Coverage

Current Service Areas

Pending Service Areas

Corporate & Regional Offices

Case Study
Healthcare
Achieving Excellence in Challenging Clinical Environments
Hospitals that service civilly and forensically committed patients require outstanding levels of janitorial service as well as expertise in medical compliance and infectious disease control. Our in-house Healthcare Director of Operations, well-trained managers on-site and EVS workers who function as part of the patient care team have made this account a success. Our proprietary software platform, Encompass One, helps manage staffing and quality control while providing required compliance data. Encompass has consistently earned Excellent ratings from the Joint Commission Surveys conducted under the auspices of the Florida Agency of Healthcare Administration and are the gold standard for quality for non-government healthcare facilities.
96.1

Q Score

34%

Staffing Attendance

89%

in savings on cleaning supplies

20+

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