Encompass Support Services
Top Tier Results
Plus Tier 1 + 2 Spend
We offer IFMs unmatched facility service support. Our scalable service platform provides reliable custodial, engineering, and groundskeeping services and our software platform offers on-demand data and insight into field performance.
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Bundled Service Packages You can offer to your customers
Services Capabilities:
A Strategic Partner for your Facility Service provider Needs
Janitorial & Custodial
Disinfection
Floor Care
Carpet Care
Window Washing
Pressure Washing
Preventative Maintenance
Surveys & Inspections
Plumbing & Electrical
HVAC & Mechanical
Handyman
Exterior Maintenance
Landscaping
Roofing
Gutters
Snow Removal
Pest Control
Locksmith
Painting
Construction Cleaning
Value-Added & Quality Assured
Offered With Every Monthly Encompass Service Package
Bundled Facility Services & Software
Our framework for
scalable Success
Platform
Intuitive, Scalable, & Transparent

Encompass One integrates with your existing CMMS for a seamless service experience. With the added benefit of extra features such as KPI & multi-site dashboards.

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Processes
Excellence, Efficiency & Accountability

Our tech-enabled processes allow us to service facilities of all types. From one to many and from small to large - enjoy the peace of mind of knowing Encompass is onsite and on the job.

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People
Reliable, Professional & Diverse

Our network of highly-trained professionals are experts in three core service categories: Janitorial & Custodial, Engineering & Maintenance, and Groundskeeping & Landscaping.

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Innovation
Inventive, Proactive & Future Focused

Our product & service innovations offer our customers game-changing solutions. Whether it is AI, chemical-free cleaning, or robotics, we are charting the future course of facilities services.

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When you choose Encompass you can expect a clear difference
96%

Overall customer service rating

20%

Improvement in avg. service reliability

98%

Customer retention rate

15%

Reduction in customer costs

2.5MM

Work tickets completed/yr

15-30 Day

Average onboarding time

Encompass Innovation
Unlock All Our Innovations With Encompass Enterprise

A smarter CMMS for facility managers  

Remotely inspect your sites from all angles

Planet-friendly chemical-free cleaner

Drone-enabled facility management services

Industry Sectors
Nothing beats Experience
Business & Industry
Retail
Education
Healthcare
Lifesciences
Hospitality
Government
Your All-Encompassing Facilities Solution
Why Our Customers Love Us
We’ve built a national network of top facilities management professionals and empowered them with the best technology in the industry. With Encompass, you'll get peace of mind from your end-to-end facility services provider.
Nationally Certified MBE
NMSDC 2023 National Supplier of the Year
We are a nationally certified MBE that has been recognized as the National Supplier of the Year by NMSDC for our operational excellence, company growth, and community contributions.
Nationally Scalable Service Platform
From coast to Coast
Consolidate your service into a single point of accountability or slowly grow with us over time. Our platform and partner network enable us to seamlessly scale to meet your needs.
Fool-Proof Quality Assurance
Technology-Enabled Services and Quality Assurance​
We've developed a fool-proof quality assurance process - for every work ticket issued we provide geo-location verification and photo confirmation of service completion so you don't have to be onsite to know the job was done right.
Digital Service Verification
Trust But Verify with Remote Service Verification
In a remote world getting visibility and information on the state of your sites typically requires an extra survey service provider. However, surveys from these providers are all too often incomplete, unreliable or inconsistent. That's why we include virtual inspections with all of our monthly service bundles as a value add. You'll get photo and video surveys of your sites as an extra when we perform a reoccurring service.
Bundled Value-Adds
Encompass One and Virtual Inspections Included
We include our Encompass One CMMS software and Virtual Inspections Service with every Encompass monthly service package as value adds. We do this because we are able to ensure service quality, consistency and scalability by bundling our solutions into holistic packages.
Proactive Planning & Service Recommendations
Two minds are better than one
Working with Encompass means you have someone to help you work towards your goals and KPIs. After establishing KPIs we'll proactively identify opportunities for improvement and optimization.
Building Spend Optimization
Bring down costs without cutting on quality
We use historical data to eliminate unneeded work and proactively flagging future problems that can be avoided with preventative maintenance. This approach to cost cutting ensures quality doesn't suffer by saving smarter.
CMMS API & Integrations
Replace, Integrate or Implement - the Choice is Yours
Encompass One can either integrate with or replace your existing CMMS platform.​ We have integrations for: Service Channel, FM Pilot​, Corrigo​, Fexa, Verisae​, Service Insight, Building Engines​, and Limble. We also offer fully custom API integrations for our Enterprise and IFM customers.​​
Measurable Success
Real-time KPIs & Service Data
No more wondering and manually double-checking that tasks have been completed. With real-time performance data you know exactly what's going on.
Quarterly Business Reviews
Performance Driven
We see ourselves as your true partner that's why we conduct QBRs to ensure we are hitting the mark and meeting, if not exceeding, your goals.
Dedicated Account Support Team
Call us anytime, we're here for you
Your dedicated account manager and support team will be people you know by name who are ready to answer your call. They'll be your proactive partner dedicated to achieving your KPIs.
Reliability & Peace of Mind
People You Can Count On
Encompass’s first-rate team of dedicated individuals are some of the industry’s most reliable and professional. Many facilities managers struggle to maintain a dependable workforce, dealing with workers who fail to report to work as scheduled or perform poorly. With us that will become a pain of the past.
Rapid & Responsive Service
No more waiting and wondering with Encompass
We pride ourselves on being incredibly fast and responsive in moments of urgency. Our national partner network ensures that you'll receive quick and reliable service completion whenever you need it. We'll also keep you updated throughout the full process thanks to Encompass One by providing updates and visibility into the field.
Fast & Measurable ROI
See the difference
With Encompass there is no waiting to see results. Onboarding takes as little as 15-30 days. While, our KPI dashboard and work ticket features let you track work progress in real-time.
Bespoke To Your Needs
Flexible, Nimble & Accommodating
Encompass understands that different companies have their own unique regulations and restrictions that impact their facilities operations and budgets. We have the ability to customize our services to align with your specific needs whether they are related to cleanliness, safety or cost.
Keep Customers Coming Back
Excellent Experiences For your Clients & Customers
Some of the most critical aspects of facilities operations are those which deliver a positive experience for the occupants. Making sure your customers’ have a clean and enjoyable environment keeps them happy and coming back.
High Hiring Standards
Trust & Security
Our strict hiring process includes through vetting and background checks. We know that you need to be able to be confident in the people who come into your space which is why we ensure that each and every person under the Encompass Banner is trustworthy.
Safety Obsessed
Safety First, Second & Last
The physical safety of the occupants and users is the top priority for most facilities. Whether it is routine maintenance like making sure the lights are working and walkways are clear, or personnel trained on identifying hazards or risks and fixing them before they cause losses, Encompass can help reduce risk and avoid injuries.
Industry Sustainability Experts
The planet will thank you
With our eco-friendly products and facility concierge services, we can help meet your ESG goals. As industry experts in sustainability we are able to reduce your carbon footprint without increasing your costs.
Resources
Intel & Insights
Articles
Our Quality Control Program
The Encompass Onsite Quality Control Program was designed to ensure reliable and consistent service performance based on how you and your company define success. Thanks to this program we’ve been able to achieve a 94% average QA score, a 96% average customer service rating, and 92% average customer satisfaction rating.
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Articles
Is your In-House facility team COVID-19 ready?
COVID-19 has suddenly put the facilities department under a microscope. In pre-COVID days, the facilities department was important, but remained relatively anonymous - only noticed when the AC wasn’t working. While we know that you’re the silent engine that keeps occupants safe, healthy, and comfortable, it wasn’t until now that the occupants looked to you for reassurance. Is your in-house team ready for the responsibility of reducing the risk of an outbreak within your building?
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Articles
Top Marks for Sustainability: 5 Universities in the LEED
What’s the big deal with LEED certification? Leadership in Energy and Environmental Design (LEED), serves as “the most widely used third-party verification for green buildings.” According to the U.S. Green Building Council’s website: Projects pursuing LEED certification earn points across several areas that address sustainability issues. Based on the number of points achieved, a project then receives one of four LEED rating levels: Certified, Silver, Gold and Platinum.
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Articles
3 Things to Know as You Prepare for the Joint Commission Survey
The time has come. It’s time to prepare for the Joint Commission on Accreditation, Health Care, and Certification (JCAHO) survey. JCAHO’s accreditations and certifications are “recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards,” and almost 21,000 healthcare organizations and programs in the US have received them. But when it comes to preparing for the Joint Commission survey, what exactly should you be focusing on?
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CEO
Encompass promised us competent, responsive service along with cost savings and they have delivered on all fronts. Our clients' satisfaction has gone up measurably while our operational costs continue to go down.
How to Get Started
Interested?
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Someone from our team will reach out to help answer your questions.
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