How to Scale Your FM Services without an HR Nightmare
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Process

When do you need to scale your FM services?

Buildings need their facility management to scale up or down for a variety of reasons.

FM Needs to Scale Up

  • The building portfolio increased.
  • Construction is taking place.
  • An influx of facility projects, such as preparing to re-open after a closure.
  • COVID-19 outbreak, requiring quick replacements.

FM Needs to Scale Down

  • Building closures took place.
  • Reduction in staff.
  • Real estate sold from the portfolio.

Special facility project wraps up.

How does the HR department prepare for scaling?

Hiring, firing, and temporary lay-offs are part of the human resources department's tasks. But for companies that are regularly adjusting the FM needs, this can turn into a nightmare.

For each new hire, HR needs to:

  • Source candidates
  • Interview
  • Conduct background checks
  • Conduct drug tests.
  • Complete payroll and insurance paperwork.
  • Complete retirement package paperwork.
  • Deal with employee unions

If your HR department is consistently adding and subtracting facility personnel, it doesn't make financial sense to do this in-house. One aspect of their job takes too many hours.

Rather than keeping facility management in-house, companies with evolving FM needs should outsource the entire department.

What are the benefits of outsourcing?

Many departments are steady. You have the same work that needs completed week in and week out. But the facility department is not one of them. Machines don't break down on a schedule. An outbreak that requires quick disinfection doesn't wait to be scheduled in your calendar. That is why outsourcing FM is ideal for portfolio, campus, or single buildings.

Faster Staffing

The process of staffing and filling positions is not easy to become an expert in. From recruiting, hiring, background checks, union requirements, and many other process, it makes it difficult to stay agile. For outsourced providers, this is a key focus, and they are constantly focused on and improving their “time to fill” for positions. Leveraging a company who has made a living at doing this well, can bring major benefits to your team.

Facility Engineering

An expert facility engineer will use data to make proactive facility decisions. An outsourced facility engineer can pre-schedule maintenance through smart technology to ensure critical equipment is always working optimally. Additionally, facility floorplan adjustments - such as social distancing protocol - can be made using data, providing a seamless transition.

Disinfection Programs & Housekeeping

Right now, housekeeping, disinfection, and sanitation teams are having their moment in the spotlight. But, that doesn't mean you need to hire an in-house team. Outsource this function. If an outbreak were to occur, you would have a professional team with the proper equipment ready to deploy. But, you would only pay for them when you need them.

Specialty Services

You don't always need a plumber, electrician, or HVAC professional around. But when you do need one, you need them now. That is why working with a full-service facility management company can be so beneficial. You don't need to source a specialty service in-house. Instead, use your FM company, which has already vetted them to hire, manage, and pay the service provider.

Maintenance

Maybe you have a big event or a particular project like a new recycling program. These would fall into your facility department's tasks. Rather than choosing between cutting one task to add on the special project, outsourcing FM allows you to have it all. Extra personnel can be assigned for an event to prepare and break down afterward.

Exterior Grounds

Keep your grounds looking pristine by outsourcing your exterior grounds. Outsourcing is especially beneficial in locations that have varied weather. Buildings look professional all year long when raking, plowing, and pruning are kept on top of.

Construction Cleaning

You don't have construction every day, so you don't need to worry about cleaning dust and demo mess regularly. But, for anyone who has gone through a construction project, you're well aware of the disarray that can occur. An outsourced FM service provider can add on a construction cleaning crew to keep your space as tidy as possible during those inconveniencing construction projects.

By outsourcing your FM services, building owners can scale up or down as needed. This is a convenient and adaptable solution for ever-evolving businesses.

Encompass

Encompass is a full-service facility management company that supports businesses by proactively maintaining their building portfolio. They balance infrastructure and service needs with regulatory and operational requirements to fulfill time-strapped facility departments' needs. Their state-of-the-art, Global Biorisk Advisory Council (GBAC)-certified COVID-19 disinfection program is built for rapid deployment to assist your facility when you need it. No waiting weeks for assistance in containing an outbreak. Encompass can be there within 24 hours.

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