Meet Marcell, Our CEO
Marcell Haywood is an entrepreneur and business executive whose core business and investment strategy centers on scalable ventures that specifically target the intersection of technology and age-old service industries.
Marcell is the Founder & CEO of Encompass, a national provider of facility management software and services founded while earning his graduate degree in college. In his role as Founder & CEO, Marcell has made it a point to provide better opportunities to service professionals across the markets Encompass serves.
He is also the CEO of Thesis Holdings, a diversified holding company with equity interests in a range of SaaS and traditional service businesses. Through his role as CEO of Thesis Holdings, Marcell is a Board Member and investor in a number of its portfolio companies.
Marcell has been recognized for his leadership, innovation, and entrepreneurial spirit by a multitude of organizations and media outlets including:
- NMSDC 2023 National Supplier of the Year
- Inc. Magazine National Hire Power Award and 500 List
- Fast Company ’s Most Innovative
- South Florida Business Journal 2022 South Florida Ultimate CEO Awards
- Ernst & Young Entrepreneur Of The Year 2021 Finalist and Accelerating Entrepreneurship Award
- Verizon Wireless Technology Innovation Award
- FSMSDC 2021 Impact Awards MBE Supplier Of The Year Winner
- Endeavor Global High Impact Company
- SFBW (South Florida Business & Wealth) Excellence In Human Resource 2020 Honoree
His community involvement reaches beyond the entrepreneurship arena. A graduate of Leadership Broward Class XXVIII, Marcell volunteers his time to mentor young entrepreneurs as a former board member of Entrepreneurs Organization and FAU Tech Runway.
Marcell studied at Florida State University, graduating Magna Cum Laude with a master’s degree in information technology in addition to receiving continuing executive education at London Business School. He is considered a subject matter expert and is asked to participate regularly as a guest speaker in local and national business conferences.
In his free time, Marcell loves traveling with his son, Lincoln, daughter, Avery and wife, Natalie. He also thoroughly enjoys team sports and is an avid scuba diver. Marcell believes that the key to living a meaningful life is to aim high in purpose and do something that you truly love with people who share your vision and values.
But Wait There's More!
Our Quality Control Program
The Encompass Onsite Quality Control Program was designed to ensure reliable and consistent service performance based on how you and your company define success. Thanks to this program we’ve been able to achieve a 94% average QA score, a 96% average customer service rating, and 92% average customer satisfaction rating.
Is your In-House facility team COVID-19 ready?
COVID-19 has suddenly put the facilities department under a microscope. In pre-COVID days, the facilities department was important, but remained relatively anonymous - only noticed when the AC wasn’t working. While we know that you’re the silent engine that keeps occupants safe, healthy, and comfortable, it wasn’t until now that the occupants looked to you for reassurance. Is your in-house team ready for the responsibility of reducing the risk of an outbreak within your building?
Top Marks for Sustainability: 5 Universities in the LEED
What’s the big deal with LEED certification? Leadership in Energy and Environmental Design (LEED), serves as “the most widely used third-party verification for green buildings.” According to the U.S. Green Building Council’s website: Projects pursuing LEED certification earn points across several areas that address sustainability issues. Based on the number of points achieved, a project then receives one of four LEED rating levels: Certified, Silver, Gold and Platinum.
3 Things to Know as You Prepare for the Joint Commission Survey
The time has come. It’s time to prepare for the Joint Commission on Accreditation, Health Care, and Certification (JCAHO) survey. JCAHO’s accreditations and certifications are “recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards,” and almost 21,000 healthcare organizations and programs in the US have received them. But when it comes to preparing for the Joint Commission survey, what exactly should you be focusing on?
