The Benefits of Automated Facility Management Systems
Automated facility management improves processes, reduces errors, and streamlines your facility from top to bottom
At Encompass, we provide fully automated facility management services dedicated to transforming the way our customers operate their facilities for the better. Our goal is to make safety, maintenance, security, access, and operations as streamlined as possible — all while saving our customers money and keeping them compliant along the way.
That said, many businesses aren’t exactly sure what automated facility management is or what it can do for them. Here you’ll find some of the details and benefits of automated facility management.
What Is Automated Facility Management?
Automated facility management is the use of advanced technology to automate the entirety of any facility’s management processes. Computerized control systems manage and monitor everything from mechanical processes to electronic signals, alerting businesses to issues, damage, and security breaches — while also handling temperature adjustments, facility access, and more.
Why Choose an Automated Facility Management Provider?
What exactly does an experienced, automated facility management services provider have that a straightforward local facility manager doesn’t? It all comes down to capabilities, convenience, and compliance. An automated facility management services provider can do more for your facility while reducing the need for human involvement and minimizing compliance risk. Here are some details about the benefits of an automated FMS provider.
Automatic Support Ticket Management
A support ticket is the tracking method used for a specific request for a facility management-related service. With automated facility management, the process for submitting, processing, and addressing these support tickets is faster and more streamlined.
For example, let’s say a certain amenity is broken. A member of the staff submits a support ticket in seconds using a mobile app on their phone, and the ticket is then added to the queue for the automated facility management provider, who’s instantly notified. As soon as possible, the maintenance manager or person responsible can see all of the information about the ticket and send someone to take care of it.
Auto-Generated Reports
Reporting is an important aspect of facility management, and automation makes it easier and more accurate than ever. Everything from occupancy rates to maintenance requests can be automatically tracked and detailed in auto-generated reports, helping the company and their automated facility management services provider be more informed and proactive in managing and improving the facility.
Automated reports can be customized and scheduled to be sent to specific recipients at set times and days.
Streamlined Access Control
Imagine a facility with 10 floors that’s used by a total of 100 employees. Perhaps 30 of those employees have access to the first floor only, 60 have access to the first through ninth floors, and only 10 of the employees have access to all floors, including the most highly secure top floor.
Without automated facility management, assigning and monitoring all these different levels of access could be a time-consuming and confusing task. But with automated access management, access can easily be managed through the automated system and updated as people’s roles change.
Reduced Risk of Errors
The dreaded “human error” can have real consequences for facility management. But automated facility management helps reduce these errors by automating many processes, providing consistency in management and operations from day to day. Streamlining the processes that can be automated also has another benefit — it frees up human beings to do the creative work that actually fuels companies, instead of having much of their time being taken up by manual tasks that are better handled by an automated system.
Simplified Compliance
Finally, automated facility management providers can help ensure a facility is compliant with local, state, and federal regulations without a huge amount of human oversight. Automated systems can detect compliance issues and signal alarms, helping to keep the facility fully compliant at all times.
The Encompass Advantage
At Encompass, we’ve been delivering award-winning automated facility management services since 2004. With our unmatched suite of products, we have served over 150 million building occupants each year, with nearly 3 million work tickets completed annually.
Are you ready to discover what Encompass can do for your facility? Contact us today!
But Wait There's More!
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